SUPPORT

RunTracker Support

We're here to help you get the most out of RunTracker. Find answers to common questions below, or reach out directly.

๐Ÿ“ง Contact Us

For any questions, issues, or feedback, email us at:

support@runtracker.app

We typically respond within 24โ€“48 hours.

โ“ Frequently Asked Questions

How do I log a run?
Tap the Runs tab and press the + button. Fill in your distance, time, and optional notes, then save.
How do I use the Live Run Timer?
Tap the centre icon in the tab bar to launch the live run timer. It tracks your time in real-time and announces your pace via voice coaching every kilometre.
How do I set a monthly goal?
Open the Goals tab and tap Set Goal. You can set a target distance and number of runs for the current month. The app will auto-suggest targets based on your history.
Can I export my workout data?
Yes. On the Runs tab, tap the export icon in the top-right corner to download all your workouts as a CSV file.
How do I delete my account?
Email us at support@runtracker.app with the subject line Delete My Account and we will permanently delete your account and all associated data within 7 days.

๐Ÿ”’ Privacy

RunTracker stores only your account email and workout data. We never sell your data to third parties. All data is encrypted in transit and at rest.